Support

Find the show in Discover or scan the show's QR code from the Check In tab. On the show page, tap I'm here — check in. Your "room" — everyone else who also checked in — populates instantly, and the show becomes part of your scene history in Plaza.

Anyone who's at the same show as you (status: here) is part of your room for that night. No friend request needed. Plaza shows you everyone you've ever crossed paths with, and counts how many times.

On the sign-in screen, tap Forgot password. We'll email you a one-time sign-in code. Once you're in, head to Settings to set a new password.

Every photo, post, story, comment, and DM has a Report option. On profiles, tap the ··· menu → Report. On photos/posts/stories, tap the ··· in the header. On comments and room posts, tap Report in the action row. On DMs, long-press the message.

An admin reviews reports within 24 hours. If a report is actioned, the content is removed and (when warranted) the account is suspended.

Tap their profile → the ··· menu → Block. Blocking hides their content from you and prevents them from messaging or interacting with yours. You can unblock from Settings → Blocked accounts.

Email support@osoplaza.com from your account email and we will permanently delete your account and all associated content within 30 days. We do not charge for deletion and you don't need to provide a reason.

Go to Settings → Notifications. Every notification type has its own toggle. You can also fully disable Oso Plaza notifications in iOS Settings → Notifications → Oso Plaza.

Most ticketed shows are pulled in automatically. For house shows, open mics, or anything not on a major ticketing platform, tap the Check In tab → Create a show to add it yourself. User-created shows go through a quick review before they appear publicly.

We provide a pre-populated demo account to Apple's App Review team so they can test the app without setting up from scratch. That account's content is hidden from regular users — you won't see "Mitski at the Greek" or fake check-ins in your Discover.

Yes — the core app is free. We don't have ads. If you tap Get tickets on a show, we may earn an affiliate commission from the ticketing partner, but the price you pay is identical to going direct.